
Data, Technology & Analytics Solutions
Turning data and technology into strategic advantage.
At TBD Solutions, we provide national IT consulting and managed services for behavioral health providers, health and human services organizations, and mission-driven nonprofits. Our work focuses on helping organizations manage risk, use data effectively, and align technology with operational and compliance needs — especially in HIPAA-regulated environments.
With over 100 years of combined experience, our team delivers practical, strategic IT leadership that improves outcomes, strengthens security, and supports long-term sustainability.
How We Help
Data plays a critical role in healthcare delivery, funding, and outcomes — but only when it’s accurate, secure, and usable. We provide data analytics consulting services designed for regulated and resource-constrained organizations, including:
-
Statistical analysis to identify trends, risks, and opportunities
-
Data visualization & storytelling for leadership, boards, and funders
-
Data modeling & applied research to support planning and forecasting
-
Outcomes & performance metrics aligned with program and compliance goals
Our analytics services help organizations make informed, defensible decisions while protecting sensitive health information.
-
-
We help organizations build stable, secure, and scalable technology environments that support both day-to-day operations and long-term strategy.
-
Our technology consulting services include:
-
IT infrastructure consulting, including Microsoft 365 and Azure support
-
IT assessments & remediation to identify gaps, risks, and inefficiencies
-
Artificial intelligence integration to improve workflows and insight
-
Cybersecurity & risk mitigation for HIPAA-regulated systems and data
-
-
We translate technical complexity into clear guidance for executive and program leadership.
-
Selecting and implementing new systems can introduce significant operational and compliance risk. We provide independent, vendor-neutral support throughout the full lifecycle:
-
System evaluation & selection based on functional and compliance needs
-
RFP & RFQ procurement support to ensure informed, defensible decisions
-
Vendor and solution management to maintain accountability
-
Implementation & project management to reduce disruption and ensure adoption
Our approach ensures technology investments deliver value without compromising security or care delivery.
-
For organizations handling protected health information, proactive auditing and governance are essential. Our IT auditing and compliance services include:
-
License & subscription reviews to reduce cost and compliance risk
-
Policy review & development aligned with HIPAA and best practices
-
HIPAA IT assessments for administrative, technical, and physical safeguards
-
SIEM setup & monitoring to enhance threat detection and response
We focus on actionable improvements — not check-the-box compliance.
-
People are a critical part of your security and compliance posture. We provide targeted technology and compliance training for leadership, staff, and technical teams, including:
-
Project management training
-
Microsoft 365 training for secure, effective use
-
Security awareness & anti-phishing training
-
HIPAA training (initial and refresher courses)
Training is customized to your environment, policies, and risk profile.
-
Many healthcare and nonprofit organizations need experienced IT leadership without the cost of a full-time executive. Our Virtual CIO (vCIO) services provide:
-
Short- or long-term IT leadership
-
Personnel and technology evaluations
-
Policy & procedure development
-
Strategic technology planning and roadmapping
We partner with executive teams to align technology decisions with compliance, funding, and mission goals.
-
We support organizations with predictable, reliable IT operations while reducing internal burden. Our services include:
-
Managed IT services and proactive monitoring
-
Support workflow optimization
-
Coordination with internal teams or trusted service providers
-
Issue prevention and performance improvement
This ensures continuity of care, stable systems, and controlled costs.
-

Our Solutions in the Real World

Solutions
Data Analytics & Reporting Solutions
We collaborated with the client’s data team to design reporting database tables and develop interactive dashboards. This included technical consultation to ensure reporting solutions aligned with strategic goals and training sessions tailored to staff roles.
Impact: Improved decision-making through actionable insights and streamlined reporting processes.
IT Consultative Services for System Integration
Provided consultative services on technology needs, system interoperability, and infrastructure improvements. Offered recommendations to enhance workflow and client-facing systems.
Impact: Increased operational efficiency and reduced technology friction across departments.
Feature Strategic IT Planning & Policy Review
Partnered with a community organization to develop an IT strategic and annual plan and review IT policies for best practices and HIPAA compliance.
Impact: Strengthened security posture and aligned IT governance with regulatory standards.
Our Approach

Our Assessment
Process
We use a clear, collaborative approach designed for HIPAA-regulated, mission-driven organizations. Our process reduces risk, aligns technology with your goals, and delivers practical results.

Discover
We learn your mission, goals, and current technology environment, including workflows, systems, and compliance requirements.

Assess
We evaluate infrastructure, security, data use, and policies to identify risks, gaps, and improvement opportunities.

Plan
We deliver clear, prioritized recommendations and an IT roadmap aligned with compliance, operations, and resources.

Implement & Optimize
We support implementation, vendor coordination, and ongoing optimization to ensure long-term success.
Why Choose Us
Deep experience with behavioral health and human services environments
Strong focus on HIPAA compliance and risk mitigation
Vendor-neutral, strategic guidance
Clear communication for executive, clinical, and operational leaders
Who You Will Work With

Data Analyst
Amanda Slack, MS
Amanda is a seasoned data professional who excels at transforming numbers into actionable insights. With a master’s degree in public health and experience in behavioral health quality and utilization management, Amanda brings a well-rounded perspective to her analytical work within community care systems. Her proficiency in using data tools like SQL, R, and Power BI enables her to effectively analyze consumer demographics and service utilization data. Amanda is able to simplify complex information by creating insightful visualizations at both the state and county levels.

Data Analyst
Samantha Kohtz, MS
Samantha is a dedicated data professional with exceptional interpersonal communication skills. She holds a master's degree in data science from Michigan Technological University and has extensive experience in creating predictive models and applying machine learning principles. With a strong background in healthcare data, Samantha specializes in analyzing population health information, physician evaluations, lab tests, and emergency department data. Her expertise and passion for data-driven insights make her an invaluable asset in advancing healthcare outcomes.

Data Science Consultant
Claudia Vredeveld, MS
Claudia is motivated to improve health outcomes for people of all needs and abilities. Utilizing her master’s degree in population health, she finds meaning in analyzing population data and developing clear data visualizations to illustrate complex problems. Claudia manages and supports various projects dedicated to meeting Certified Community Behavioral Health Clinic (CCBHC) standards through readiness assessment, grant writing, evaluation, process improvement, and implementation support. As a project manager, Claudia communicates with stakeholders at both the technical and executive levels within the client’s organization.

Information Technology Consultant
Brent Zomerlei
Brent is a pragmatic problem solver who strives to make technology more understandable. With over 35 years of technology leadership experience, Brent provides timely resolution to issues related to networking, programming, reporting, service desks, security, and systems implementation. As a former CIO at a national telecommunications firm, his extensive IT knowledge and desire to streamline technological processes make him a valuable resource in any technical discussion. Brent has also held senior IT positions in a science and engineering firm as well as a Fortune 100 organization.

Managing Consultant of Analytics & Technology Services
Ramaswamy Srinivasan, MBA
Ramaswamy Srinivasan (Srini) is an avid learner who strives to improve the lives of everyone around him. Pairing a Master of Business Administration with over 30 years of information technology experience, he brings the perfect combination of business savviness and technological insight. Srini's expertise extends to reviewing and supporting non-profit behavioral healthcare operations, software development, leadership, and project management. As a former behavioral health CEO, he has a unique perspective on integrating technology with healthcare to drive impactful change.

Data Scientist Consultant
Joe Torres
Joe is a results-driven data scientist with a passion for statistics. Over the past decade, he has developed AI-assisted tools to evaluate service impact and create analytic solutions that enhance decision-making and improve behavioral health outcomes. Proficient in R, Python, Power BI, SQL, causal inference, segmentation, and machine learning, Joe excels in a variety of data science concepts and tools. He also possesses excellent leadership skills and enjoys collaborating with clients to transform complex data into actionable strategies.

Data Analyst
Adam Busenbark, BS
Adam is an attentive problem solver and critical thinker. He holds a Bachelor of Science in business and marketing from Indiana University South Bend, as well as a certification in data analytics. He spent over a decade performing various roles in the financial services industry before transitioning to the field of data analysis. Adam is adept at translating complex issues into precise questions and framing data-informed insights to make businesses more effective and efficient.

Information Technology Consultant
Diana Bundschuh, MS
Diana is an ambitious tech professional with exceptional interpersonal skills. With over two decades of experience as a CIO, she has cultivated a wealth of technology expertise within governmental and healthcare sectors. Her broad understanding of the ever-evolving technology landscape has helped numerous organizations improve their user experience, security, and healthcare technology compliance. Diana exhibits an unwavering dedication to improving healthcare delivery, driving strategic development, and mentoring aspiring IT professionals.
